Terms and Conditions

Welcome to Core Immigration. By accessing or using our website, submitting an enquiry, booking a consultation, or using any of our services, you agree to be bound by these Terms and Conditions.

1. Introduction

Core Immigration provides immigration advisory and support services, including assistance with student visas, work visas, tourist visas, family visas, employer accreditation, and complex immigration matters. Our services are offered across multiple destinations, including New Zealand, Australia, Canada, and the United Kingdom.

2. Acceptance of Terms

By using this website or engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy.

3. Services

We provide immigration-related guidance, document assistance, application support, and strategic advice based on the information you provide and the immigration laws, policies, and procedures that may apply at the relevant time.

We do not guarantee visa approval, migration success, admission, or any particular outcome. Final decisions are always made by the relevant government authority, visa officer, embassy, or immigration department.

4. Use of Website

You agree not to:

  • use this website for any unlawful purpose;
  • submit false, misleading, or incomplete information;
  • attempt to interfere with the website’s security or functionality;
  • copy, reproduce, or distribute website content without permission.

5. Information You Provide

You are responsible for ensuring that all information and documents you provide to us are accurate, complete, and up to date. We are not responsible for delays, refusals, or losses caused by incorrect or incomplete information supplied by you or a third party.

6. Consultations and Advice

Any advice provided by Core Immigration is based on the facts available at the time of consultation and the relevant immigration rules then in force. Immigration rules may change without notice, and you are responsible for reviewing updated requirements before submitting any application.

7. Fees and Payments

All service fees, consultation charges, and any applicable taxes will be communicated before work begins, unless otherwise agreed in writing. Fees may vary depending on the complexity of the case, urgency, country, and service type.

Unless expressly stated otherwise:

  • consultation fees are non-refundable;
  • processing fees may be payable in stages;
  • third-party charges such as government fees, medicals, translations, courier costs, or exam costs are separate from our professional fees.

8. No Legal Guarantee

We make every effort to provide accurate, ethical, and professional immigration support. However, immigration outcomes depend on many factors beyond our control, including policy changes, officer discretion, and the quality of information provided by the applicant.

9. Intellectual Property

All website content, logos, graphics, text, images, designs, and other materials are the property of Core Immigration or its licensors and are protected by applicable intellectual property laws. You may not use our content without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, security, or practices of any third-party website.

11. Limitation of Liability

To the maximum extent permitted by law, Core Immigration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.

We are not liable for:

  • visa refusals or delays;
  • errors caused by inaccurate information supplied by you;
  • delays caused by third-party service providers or government authorities;
  • interruptions or technical issues on the website.

12. Client Responsibilities

You agree to:

  • provide truthful and complete information;
  • respond promptly to requests for documents or clarifications;
  • review all forms and submissions before approval;
  • notify us of any changes to your personal, employment, travel, or immigration status.

13. Termination

We reserve the right to decline, suspend, or terminate services or website access if we believe you have violated these Terms, provided false information, or acted in a way that may affect compliance or professional integrity.

14. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will take effect once posted on this page with a revised effective date.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the Core Immigration entity providing the relevant service, unless otherwise required by local law.

16. Contact Us

If you have any questions about this Terms & Conditions, please contact us through any of our offices below:

New Zealand Head Office

Unit E, 1 Brynley St, Hornby, Christchurch 8042
Phone: +64 22 328 3897
Email: admin@coreimmigration.com

Australia Branch

15 Birdsong Avenue Mickleham 3064, VIC
Phone: +61 449 697 484
Email: australia@coreimmigration.com

Chandigarh Branch

SCO 64-65, 4th Floor, Sector 17-A, Chandigarh
Phone: +91 707070-5400
Email: admissions@coreimmigration.com

Amritsar Branch

SCO 101, 3rd Floor, Block D, Ranjit Avenue, Amritsar
Phone: +91 707070-3889
Email: admissions@coreimmigration.com